Privacy policy


Preamble processes personal data (“Personal Data”) about you in the context of your use of this website (the “Site”).

As a data controller, we respect your privacy and protect the personal data of the users of our Site.

This policy aims to inform you of the methods of collection, processing and use of Your Personal Data and of your rights in terms of protection of personal data with regard to the provisions applicable in this area, in particular Law 78-17 of 6 January 1978 relating to information technology, files and freedoms, known as the “Informatique et Libertés” (Data Protection Act) in its latest version and with the RGPD (General Data Protection Regulation) in force since 25 May 2018.


Scope of this privacy policy

This Policy sets out the principles and guidelines for the protection of Your Personal Information, which includes Personal Information collected on or through the Site. collects Personal Data (e.g. online, including by e-mail, or offline); this policy applies regardless of how it is collected or processed.

Personal Data means any information relating to an identified or identifiable natural person. A person is “identifiable” when he or she can be identified, directly or indirectly, in particular by reference to an identification number or to one or more elements that are specific to him or her.

Non-Personal Data” is information that does not allow a person to be identified.


Person responsible for the processing

The person in charge of processing Your Personal Data is: Claude Joly 2bis rue Clemenceau 90000 Belfort; certain technical services (hosting, deduplication, data quality control, customer knowledge) are entrusted to our technical service providers. In accordance with Article 28 of the RGPD, this service provider is bound by a strict confidentiality clause which prohibits any use of the data entrusted to it that is not provided for in the service contract and which requires it to implement technical and organisational measures that meet the requirements of security and protection of personal data.


Security and confidentiality of personal data

We consider Your Personal Data to be confidential.

We endeavour to take reasonable technical measures to prevent loss or misuse of the data you have provided to us and to prevent disclosure to unauthorised parties.

However, despite these measures, the Internet remains an open system and we cannot guarantee that unauthorised third parties will not be able to defeat these measures or use Your Personal Data for illegitimate purposes. Accordingly, shall not be liable for any fraudulent retrieval of Your Data for any purpose whatsoever.

The Site may provide links to third party websites that may be of interest to you. has no control over the content of third party sites or over the practices of these third parties with regard to the protection of the Personal Data they may collect. Consequently, declines any responsibility concerning the processing by these third parties of Your Personal Data. It is your responsibility to inform yourself about the privacy policies of these third parties.


Purposes of data collection

We process your data in whole or in part for the purposes of :

enable you to browse our Sites and Applications and to adapt our content to your terminal to improve your browsing experience;
remembering the information you have entered in forms (e.g. your user account);
allow you to share our content on social networks;
allow you to purchase products or services;
allow you to make interactive and personalised use of the Sites and Applications;
to identify your needs and interests and to provide you with the most appropriate products and services;
to allow you to open and manage an account in order to access all the features and options offered by the Sites and Applications;
to send external information and/or communications;
organise competitions (contact the winners, award prizes, etc.);
to send newsletters, if you have consented by ticking the relevant box,
send commercial offers from partners, if you have consented to this by ticking the corresponding box;
analyse the audience and the number of visits to the Site
displaying advertisements tailored to your interests;
analyse the performance of these advertisements;
Process applications and manage recruitment sources;
The recipients of Your Personal Data are our own management teams and our technical service providers.


Data collected

Personal Data

Personal Data may include the following:

Last name ;
First name ;
E-mail address; and
Mailing Address ;
Date of birth; Telephone number
Phone number; Password
Password; Geolocation
Geolocation ;
IP address;

And any other Personal Data that may be relevant for the purposes set out below.

Cookies and Other Tracers
Cookies, or other similar identifiers, are files used by a server to interact with the browser. Cookies are used to send status information when a user visits a site. Examples of status information include a session ID, language, expiration date, response domain, etc. Cookies allow status information to be retained for the duration of their validity when a browser accesses different pages of a website or when the browser subsequently returns to the website. Only the sender of a cookie can read or modify the information contained in it. There are different types of cookies:

session cookies, which disappear as soon as you leave the browser or the site;
permanent cookies which remain on your terminal until their lifetime expires (maximum 12 months) or until you delete them using your browser’s functions.
You can access your cookie management panel in order to configure the deposit and reading of cookies.


How do I disable cookies?

Browser settings
The installation of certain cookies is subject to your consent. On your first visit to the Site, an information banner will be displayed indicating that by continuing to browse the site, the above-mentioned cookies will be installed on your equipment.

Cookies or tracers enable you to benefit fully from the Site’s functionalities. If your browser is configured in such a way as to refuse all cookies or tracers, this may prevent the use of certain of our services, for which Belfort Tourisme cannot be held responsible.


The forms

Quote request form
The data is transmitted by the user of the site who wishes to send a request for a personalised quote. The information collected from this form is sent to the department in charge of the commercial part of the site Your data will be kept for a maximum of 36 months.


Your rights

In accordance with the provisions of the Regulations applicable to the protection of personal data, you have in particular the right to access, rectify and delete data concerning you and the right to obtain a copy of the personal data we hold in a structured electronic format (portability).

You also have the right to object on legitimate grounds to your personal data being processed, and the right to object to your data being used for marketing purposes.

You can exercise your rights by sending us your requests by post to the following address Belfort Tourisme – 2 bis rue Clemenceau – 90000 BELFORT or directly via our contact form.


We undertake to respond to such requests within one month of receipt. This period may be extended by two months, depending on the complexity and number of requests received.

In the event of a dispute over the exercise of your rights, you may lodge a complaint with the Commission Nationale de l’Informatique et des Libertés.


Data retention

We only keep Your Personal Data for a period of time that is necessary and proportionate to the purpose for which it was collected, i.e. for a maximum of 3 years from the last exchange you had with us and carried out at your initiative (in particular, logging into your account).

Beyond the above-mentioned periods, your data will be anonymised for statistical purposes or purely deleted.


Updating of this privacy policy

This privacy policy may be modified or amended at any time.

You are invited to consult it regularly.

Belfort Tourism

For more practical information on exercising your rights, we recommend that you consult the website of the Commission Nationale Informatique et Libertés, and more particularly the page

Last modification: 19/12/2018